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McKinsey: “Lessons for Leadership” contains insights concerning Performance, Collaboration, and Innovation. Read the interview Leadership and behavior: Mastering the mechanics of reason and emotion on mckinsey.com.
A CEO should be aware that whenever we make an important decision, we invoke rationality and emotion at the same time. For instance, when we are affected by empathy, we are more capable of recognizing things that are hidden from us than if we try to use pure rationality. And, of course, understanding the motives and the feelings of other parties is crucial to engaging effectively in strategic and interactive situations.”
– Eyal Winter, Hebrew University professor, discussing how emotions play a key role in rational decision making.
Be sure to see the related material links included with the article.
McKinsey Quarterly is McKinsey & Company’s the flagship business publication, defining and informing the senior-management agenda since 1964.